Returns & Exchanges
At The Refind, we want you to love your curated wardrobe; if your purchase isn't quite right, we offer a seamless 30-day return policy for all unworn items with original tags attached.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Securely pack your items in their original packaging, ensuring all designer tags and hygiene seals remain intact and untampered.
Label and Ship
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, a refund will be issued to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing